Administrative Clerk II (Healthcare)

Location: Plano, Texas, United States; hybrid with in-office work required 3 days per week. Candidates must live within a reasonable commuting distance unless an accommodation is granted. Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Central.

Company

hirify.global is a Fortune 25 healthcare company focused on improving lives and simplifying healthcare; Paragon Healthcare provides specialty pharmacy, infusion center, and home-based injectable and infusible drug therapies.

What you will do

• Make and receive calls and exchange information with customers, suppliers, associates, patients, and physician offices.
• Receive, sort, and distribute incoming mail and email communications.
• Set up and maintain records, logs, and files, including processing, coding, reconciling, and summarizing documents.
• Compile regular and special reports using established formats and procedures.
• Scan claims, correspondence, and related documents and maintain office equipment.
• Monitor quality issues and maintain production logs while completing routine clerical work.

Requirements

• High school diploma or equivalent, plus at least 2 years of related work experience, or an equivalent combination of education and experience.
• Experience using Microsoft Office and basic office equipment, including phones, fax machines, and computers.
• Ability to communicate with patients and physician offices and handle routine clerical documentation.
• Ability to work onsite in Plano 3 days per week and maintain the required Central Time schedule.

Nice to have

• Experience in a healthcare setting.
• Experience with new patient referrals.

Culture & Benefits

• Hybrid work model combining regular office collaboration with virtual work.
• Paid holidays, paid time off, merit increases, and incentive bonus programs where applicable.
• Medical, dental, vision, short- and long-term disability, life insurance, and wellness benefits.
• 401(k) with company match, stock purchase plan, and financial education resources.
• Equal employment opportunity and reasonable accommodation support are provided in accordance with applicable laws.