Records Management Specialist II

Location: On-site in Baltimore, MD or Rockville, MD, United States

Salary: $45,000–$65,000 per year

Company

hirify.global delivers technology-enabled solutions and personnel for federal government initiatives and contracting programs.

What you will do

• Provide administrative support for a large federal agency initiative.
• Organize, maintain, and retrieve records, files, and data accurately.
• Use electronic recordkeeping systems and document management platforms.
• Support end users and customers, resolve issues, and maintain a high standard of service.
• Design, write, and facilitate training modules and instructional materials.
• Document procedures and contribute to continuous improvement initiatives.

Requirements

• Previous customer service experience focused on client satisfaction and support.
• Experience in records management or data management.
• Proficiency with current versions of Microsoft Windows and Microsoft Office applications.
• Experience with electronic recordkeeping systems or document management platforms.
• Previous experience designing, writing, and delivering training or instructional materials.
• Strong written and verbal communication, organizational, time management, and attention-to-detail skills.

Nice to have

• College degree.

Culture & Benefits

• Collaborative environment with opportunities for professional growth and learning.
• Health, dental, and vision insurance.
• Life insurance and 401(k).
• Flexible Spending Accounts for health, dependent care, and commuting.
• Paid time off and state and federal holiday observance.