3 дня назад
Leadership Development Program (Automotive)
55 000 - 80 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Leadership Development Program (Automotive): Rotating through customer service, sales, operations, and financial performance to learn how to lead a successful Car Care Center with an accent on team management, business performance, and customer experience. Focus on managing daily operations, analyzing financial results, coaching employees, resolving customer concerns, and maintaining a safe and compliant workplace.
Location: Onsite at the Skokie Car Care Plus facility in Skokie, Illinois, United States. Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m.; schedule and shift assignments depend on the position and level.
Salary: $55,000–$80,000 annually, with annual bonus potential based on performance.
Company
provides membership, travel, insurance, financial services, and roadside assistance to members and customers across the United States.
What you will do
- Rotate through customer service, sales, operations, and financial performance areas to learn Car Care Center leadership.
- Manage daily operations, including payroll, expenses, inventory, staffing, financial performance, and shop efficiency.
- Monitor sales and financial results and implement action plans to improve performance and profitability.
- Recruit, schedule, coach, develop, and manage employees while maintaining productivity, quality, and customer service standards.
- Partner with area and regional leaders on hiring, compensation, promotions, performance management, and terminations.
- Resolve customer concerns, identify additional customer needs, enforce safety standards, investigate incidents, and implement corrective actions.
Requirements
- High school diploma, GED, and/or technical school certification.
- Valid driver’s license.
- At least two years of leadership experience, including managing direct reports and delivering face-to-face customer service.
- Strong business and financial acumen, including the ability to analyze performance, assess risks, and make sound business decisions.
- Ability to lead teams, build partnerships, communicate effectively, and achieve results through collaboration and accountability.
- Ability to stand, walk, reach, grab, lift, and carry automotive parts and equipment weighing up to approximately 80 pounds, work in heat and noise, and remain on your feet throughout the shift.
Nice to have
- Bachelor’s degree.
Culture & Benefits
- Medical, prescription, dental, vision, HSA, FSA, and Employee Assistance Program benefits.
- Company-paid life insurance, disability coverage, and optional supplemental insurance programs.
- 401(k) plan with company matching and additional company contributions.
- Paid time off, company holidays, mental health and floating holidays, volunteer day, and paid parental, bereavement, jury duty, and military leave.
- Tuition assistance of up to $5,250 annually, professional certification reimbursement, career development opportunities, and complimentary AAA membership.
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