Patient Access Associate Specialist (Healthcare)

Location: On-site at Covenant - St Joseph Healthcare in Bangor, Maine; limited to individuals residing and authorized to work in the United States.

Salary: $18.00–$19.15 per hour, based on experience.

Company

hirify.global provides technology-enabled revenue cycle management solutions for health systems, hospitals, and affiliated physician groups.

What you will do

• Perform patient admission, registration, and pre-registration activities for hospital services.
• Assign accurate medical record numbers, collect demographic and insurance information, and process physician orders.
• Verify insurance eligibility, select plan codes, enter benefit data, and support point-of-service collections and clean claims.
• Screen medical necessity using ABN software and distribute required Medicare, consent, observation, and patient education forms.
• Operate the telephone switchboard and provide compassionate customer service to patients, guarantors, and colleagues.
• Audit accounts, maintain accurate documentation, and provide reporting data to Patient Access leadership.

Requirements

• High school diploma or GED required.
• At least 1 year of customer service experience.
• Ability to work on-site in Bangor, Maine.
• Must reside in and be authorized to work within the United States.
• CRCR certification required within 6 months of hire; certification is company-paid.
• Openness to innovation, including using AI to improve processes and patient and client experiences.

Culture & Benefits

• Comprehensive benefits supporting healthcare, time off, retirement, and well-being.
• Paid professional certification and tuition reimbursement.
• Bonus and incentive programs.
• Culture focused on collaboration, growth, innovation, work-life flexibility, and purpose.
• Career advancement opportunities.