Enrollment Specialist (Healthcare AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Remote within the lower 48 United States only. Schedule: 9:00am–5:30pm EST, Monday through Friday. Work must be performed in a private, quiet, and secure environment with reliable high-speed internet.
Salary: $24.03 per hour. Discretionary bonus potential of up to $833 per month after successfully completing the 90-day probationary period.
Company
is a value-based oncology care company combining human support, technology, data science, automation, and AI to improve cancer-care experiences and outcomes.
What you will do
- Make approximately 80–100 outbound calls each day to prospective members.
- Explain services and benefits to eligible members and caregivers.
- Build trust through empathetic listening and enroll members in the program.
- Obtain consent, complete enrollment surveys, and document member needs and preferences.
- Identify and escalate urgent member needs according to care-team procedures.
- Participate in coaching and development sessions while meeting quality and productivity goals.
Requirements
- Experience in sales, or a recent college graduate with at least one year of experience in a fast-paced environment.
- Strong listening, communication, rapport-building, and objection-handling skills.
- Ability to meet daily, weekly, and monthly performance goals.
- Comfort with Zoom, Google Suite, Slack, and learning new technologies.
- Must be located within the lower 48 United States due to contractual limitations on accessing protected health information.
- Must work from a private, quiet, and secure environment with reliable high-speed internet.
Nice to have
- Experience in healthcare, a startup, or a sales capacity.
Culture & Benefits
- Member-first culture focused on compassionate cancer-care support.
- Values include acting with members in mind, moving with purpose, and seeking diverse perspectives.
- Three-week virtual onboarding and training program.
- Medical, dental, and vision insurance options for full-time employees.
- Generous vacation policy and a performance-based bonus opportunity.
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