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5 дней назад

Enrollment Specialist (Healthcare AI)

24$
Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Enrollment Specialist (Healthcare AI): Educating prospective members about oncology care support, conducting enrollment calls and surveys, and documenting member needs with an accent on empathetic communication, consent collection, and privacy-compliant care coordination. Focus on completing 80–100 outbound calls daily, identifying urgent needs, following escalation pathways, and meeting quality and productivity goals.

Location: Remote within the lower 48 United States only. Schedule: 9:00am–5:30pm EST, Monday through Friday. Work must be performed in a private, quiet, and secure environment with reliable high-speed internet.

Salary: $24.03 per hour. Discretionary bonus potential of up to $833 per month after successfully completing the 90-day probationary period.

Company

hirify.global is a value-based oncology care company combining human support, technology, data science, automation, and AI to improve cancer-care experiences and outcomes.

What you will do

  • Make approximately 80–100 outbound calls each day to prospective members.
  • Explain hirify.global services and benefits to eligible members and caregivers.
  • Build trust through empathetic listening and enroll members in the program.
  • Obtain consent, complete enrollment surveys, and document member needs and preferences.
  • Identify and escalate urgent member needs according to care-team procedures.
  • Participate in coaching and development sessions while meeting quality and productivity goals.

Requirements

  • Experience in sales, or a recent college graduate with at least one year of experience in a fast-paced environment.
  • Strong listening, communication, rapport-building, and objection-handling skills.
  • Ability to meet daily, weekly, and monthly performance goals.
  • Comfort with Zoom, Google Suite, Slack, and learning new technologies.
  • Must be located within the lower 48 United States due to contractual limitations on accessing protected health information.
  • Must work from a private, quiet, and secure environment with reliable high-speed internet.

Nice to have

  • Experience in healthcare, a startup, or a sales capacity.

Culture & Benefits

  • Member-first culture focused on compassionate cancer-care support.
  • Values include acting with members in mind, moving with purpose, and seeking diverse perspectives.
  • Three-week virtual onboarding and training program.
  • Medical, dental, and vision insurance options for full-time employees.
  • Generous vacation policy and a performance-based bonus opportunity.

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