National Account Manager (NAM)

Location: United States; remote workplace. Travel up to 50%.

Company

hirify.global develops autonomous robotic platforms that improve efficiency, reliability, and scalability in logistics.

What you will do

• Own the commercial relationship, account success, retention, and growth of assigned customer accounts.
• Prospect for new opportunities across additional business units, sites, departments, and facilities.
• Develop account expansion plans through upsell, cross-sell, and additional robotics deployments.
• Lead renewal strategy at least six months before contract expiration and pursue multi-year commitments.
• Coordinate deployment, onboarding, training, project delivery, timelines, resources, and issue escalation.
• Monitor account health, analyze customer workflows, manage KPIs, and maintain account activity and pipeline data in HubSpot.

Requirements

• Bachelor’s degree in engineering, business, or a related field preferred; equivalent experience considered.
• Experience managing and growing multiple accounts in industrial, logistics, or technology environments.
• Ability to prospect for net-new opportunities within existing accounts and engage beyond current points of contact.
• Understanding of warehouse, manufacturing, dock operations, or shipping logistics.
• Experience supporting or deploying robotics, automation, or engineering solutions in customer environments.
• Strong project management, communication, cross-functional coordination, and CRM skills; HubSpot experience preferred.

Culture & Benefits

• Remote work with travel of up to 50%.
• Medical, dental, and vision coverage.
• Paid vacation, sick leave, and public holidays.
• Stock option plan.