Field Service Technician - Medical

Location: Ireland (remote); field-based support across the Midlands, South and South West of Ireland.

Company

Healthcare company focused on developing and supporting products that help save and sustain lives.

What you will do

• Install, service, repair, and maintain hirify.global/Hillrom beds, hoists, and patient lifting equipment.
• Diagnose and resolve equipment faults while maintaining assigned calibration and test equipment.
• Provide technical support to customers and patients and act as a technical resource for stakeholders.
• Build customer relationships and support tender submissions and contracts with technical expertise.
• Complete service reports and work orders accurately and monitor service metrics to improve delivery.

Requirements

• Technical qualification, apprenticeship, trade background, or relevant hands-on experience.
• Strong practical fault-finding, troubleshooting, and problem-solving skills.
• Ability to work independently and manage an assigned territory and workload.
• Customer service, communication, organisation, and attention-to-detail skills.
• Basic IT skills, including Microsoft Office, and a full driving licence.

Nice to have

• Experience servicing, repairing, or maintaining technical equipment.
• Electrical, electronic, or electromechanical knowledge.
• Experience in a customer-facing technical role.
• Knowledge of networking, connectivity, or device integration.
• No previous medical device experience is required; full product training is provided.

Culture & Benefits

• 12-month fixed-term contract with an autonomous field-based work structure.
• Comprehensive product and technical training.
• Opportunity to develop specialist skills within a global healthcare company.
• Competitive salary and benefits package.
• Focus on employee wellbeing, work-life balance, and supporting patient care.