Order & Delivery Coordination Specialist with French

Location: Warsaw, Poland; hybrid working model with 2 days per week in the office

Company

hirify.global develops, produces, and distributes imaging systems and IT solutions for the printing, healthcare, and industrial sectors.

What you will do

• Receive, process, monitor, and coordinate customer orders for hirify.global Consumables products.
• Coordinate order fulfillment, deliveries, urgent transportation, and customer updates throughout the process.
• Handle inquiries about product availability, forecasts, invoicing, returns, and deliveries.
• Monitor supply issues and coordinate resolutions with sales, credit and collection, logistics, headquarters, and local teams.
• Promote the hirify.global Graphics Online Sales Tool and collaborate with country organizations and headquarters.
• Register, investigate, and follow up on customer complaints to support timely resolution and customer satisfaction.

Requirements

• Fluency in French and good command of English.
• Previous experience in customer service, order management, or a similar customer-facing role.
• Customer-oriented mindset with strong communication and interpersonal skills.
• Strong organization, planning, prioritization, execution, and attention to detail.
• Ability to manage multiple activities, meet deadlines, solve problems proactively, and work collaboratively in an international environment.

Culture & Benefits

• Permanent employment contract after successful completion of the probation period.
• Private medical care, sports card co-funding, additional insurance options, jubilee bonus, and holiday allowance.
• Thirty-minute paid break included in working hours and an additional day off for a birthday.
• Professional growth and career development opportunities in a global organization.
• Friendly, collaborative workplace with experienced leadership, no dress code, and hybrid work.