Order Management Coordinator (SAP)

Location: Hybrid, with on-site work Tuesday through Thursday at 200 Twin Oaks Road, Kohler, Wisconsin. Applicants must be authorized to work in the United States without requiring new or transfer visa sponsorship now or in the future.

Salary: $25.55–$31.95 per hour

Company

hirify.global develops energy-resilience solutions including engines, generators, power conversion, UPS systems, EV components, microgrid controls, and clean energy systems for OEM, residential, industrial, and commercial customers.

What you will do

• Create quotations, sales orders, outbound deliveries, and shipments in SAP.
• Manage customer purchase orders, order backlogs, aged orders, order holds, delivery requirements, and order modifications.
• Coordinate with Sales, Finance, Logistics, Customer Service, customers, and distributors to resolve order, shipment, billing, and service issues.
• Obtain and audit freight quotations, apply freight charges, validate billing, and support cost management.
• Maintain customer master data, shipping instructions, Incoterms, export compliance information, and order records across SAP, Salesforce, Smartsheet, and Microsoft Access.
• Support returns, freight damage claims, short-shipment investigations, progress payments, account reconciliation, onboarding, and continuous improvement initiatives.

Requirements

• Bachelor’s degree in business administration, supply chain management, logistics, operations, finance, or a related field, or equivalent 3–5 years of order management or SAP experience.
• Hands-on SAP experience, preferably with Sales and Distribution and order-to-cash processes.
• Experience managing the full customer order lifecycle, including quotation, order entry, backlog management, shipment coordination, auditing, discrepancy resolution, and post-sale support.
• Proficiency in Microsoft Excel and experience with multiple business systems, preferably SAP, Salesforce, and Smartsheet.
• Strong communication, organizational, analytical, problem-solving, and prioritization skills, with attention to detail and customer service.
• Must be authorized to work in the United States without requiring new or transfer visa sponsorship.

Nice to have

• Experience training, mentoring, or supporting the onboarding of team members.

Culture & Benefits

• Competitive compensation and benefits, including health, vision, dental, and a 401(k) with company matching.
• Work-life flexibility, recognition and rewards, and development and career opportunities.
• Safe and inclusive workplace guided by a Zero Is Possible safety culture.
• Values include Curiosity, Trust, Pace, and Excellence.