Senior Technical Account Manager (OT Cybersecurity)

Location: Australia; travel across Australia, New Zealand, and the broader APAC region as required, up to 30%

Salary: A$176,000 plus competitive equity and comprehensive benefits

Company

hirify.global provides technology, threat intelligence, and expert services to protect critical infrastructure and industrial control systems from cyber threats.

What you will do

• Serve as a trusted technical advisor and advocate for assigned customer accounts.
• Lead onboarding, adoption, goal-setting workshops, planning sessions, and value-realisation reviews.
• Guide customers in operationalising use cases and integrating hirify.global solutions into security and operational workflows.
• Provide technical guidance, enablement, training, and recommendations to improve platform utilisation and OT cybersecurity maturity.
• Monitor customer health and adoption, developing recovery plans for at-risk or underutilised accounts.
• Collaborate with Customer Success, Support, Product, Services, and Sales teams while representing customer needs.

Requirements

• 3+ years of experience in OT, ICS, or critical infrastructure environments.
• Knowledge of ICS, SCADA, or DCS systems and industrial cybersecurity operations.
• Experience in security operations, threat detection, threat intelligence, vulnerability management, or related cybersecurity disciplines.
• Experience applying ISA/IEC 62443, NIST CSF, SANS ICS Five Critical Controls, AESCSF, or other relevant APAC frameworks.
• Ability to engage technical and business stakeholders through workshops, training, and advisory engagements.
• Strong communication, relationship management, problem-solving, and customer-focused value-realisation skills.

Nice to have

• Familiarity with critical infrastructure regulations and cyber resilience requirements across Australia and APAC.

Culture & Benefits

• Mission-driven work protecting critical infrastructure and industrial systems.
• Remote-first team distributed across North America, Europe, the Middle East, and APAC.
• Competitive equity package.
• Comprehensive benefits plan.
• Equal opportunity employment and a background check for all new hires.