Regional Manager Customer Value Enablement (Mining Technology)

Location: Full-time onsite work five days a week in the Brisbane CBD, Perth, or Redcliffe office, Australia; up to 50% travel required.

Company

hirify.global develops industrial and mining equipment and technology solutions that support safer, more sustainable, and higher-performing operations.

What you will do

• Lead the regional Customer Value Enablement organization across ANZP, managing approximately 25 positions through multiple managers.
• Own delivery excellence for a multimillion-dollar MineStar project portfolio, including scope, schedule, cost, quality, and customer satisfaction.
• Define future-state operating models and lead technical implementation, operational readiness, workforce capability, and customer adoption.
• Partner with engineering, autonomous operations, workforce capability, and commercial teams to align delivery capacity and customer commitments.
• Manage regional resource planning, workforce deployment, portfolio health, KPIs, risks, contracts, change orders, and customer escalations.
• Coach and develop implementation, readiness, and adoption leaders while driving continuous improvement, standardization, and executive customer engagement.

Requirements

• Proven experience leading leaders and delivering large, complex technology programs in mining, industrial, or operational environments.
• Experience deploying, integrating, validating, and commissioning autonomous and digital technology solutions.
• Strong customer, commercial, analytical, consulting, communication, and problem-solving capabilities, including value realization using operational and financial data.
• Experience leading regional teams, complex deployment organizations, business transformation, and change and adoption initiatives across multiple regions and customer environments.
• Bachelor's degree in Engineering, Technology, Business, or a related field; an advanced degree is preferred.
• Visa sponsorship is not available, and the role requires onsite work in Australia five days a week.

Nice to have

• Experience with MineStar or similar large-scale industrial or mining technology solutions.
• Experience with project management, technical system implementation, or large capital programs.
• Experience operating in remote, site-based, and customer-embedded models.
• Experience scaling organizations and standardizing execution globally.

Culture & Benefits

• Competitive remuneration package with a bonus structure and share options.
• Career development through exposure to global teams and markets.
• Strong commitment to safety, wellbeing, diversity, inclusion, and equal opportunity.
• Supportive, constructive workplace focused on quality, customer service, and environmental responsibility.