Revenue Operations Lead - North America

Location: Must be within commutable distance of the Boston, MA, USA office and work onsite 3+ days per week. Hybrid work model.

Salary: USD 155,000–200,000 per year, with potential commission or performance bonus.

Company

hirify.global provides a Digital Employee Experience platform with real-time visibility, automation, and AI-powered tools for managing employee technology experiences across devices, applications, networks, and workflows.

What you will do

• Advise North America Sales and sales leadership on revenue and sales operations.
• Own forecasting, performance analysis, KPI tracking, and forecast-accuracy improvements.
• Partner with Sales and cross-functional teams on territory planning, sales capacity planning, quota setting, and compensation planning.
• Analyze pipeline quality and performance, identify risks and best practices, and provide actionable recommendations.
• Build sales analytics, dashboards, reports, and scalable standardized sales processes.
• Prepare QBRs and sales leadership presentations while tracking the impact of operational initiatives.

Requirements

• 5+ years of experience in Sales Operations or Business Operations.
• Demonstrable ownership of territory design, quota setting, or capacity planning.
• Experience building financial or go-to-market models used for VP- or C-level decisions.
• Experience in a SaaS company and understanding of churn, expansion, ARR, and related business trends.
• Experience building dashboards and queries in a BI tool and strong Excel proficiency.
• Clear communication, structured problem-solving, comfort with ambiguity, and the ability to explain models to senior stakeholders.

Nice to have

• Experience with Tableau CRM.
• High-growth startup experience.
• Experience in multinational organizations.
• Bachelor’s degree in Business Management or Finance.

Culture & Benefits

• Hybrid work model with structured onboarding.
• Health, dental, vision, life insurance, long-term disability, and accidental death or personal loss coverage for US employees.
• Unlimited paid time off, 15 days of holidays, 11 company-paid holidays, and 3 additional volunteering days.
• Up to 16 weeks of paid leave for birthing parents or primary caregivers and 6 weeks for secondary caregivers.
• 401(k) plan with up to 4% company matching, professional training platforms, and employee referral bonuses.