Strategic Account Director (DevOps & DevEx)

Location: Singapore, Singapore. Candidate location: Malaysia

Company

hirify.global is part of The hirify.global Group, a global technology services organization delivering enterprise software, tailored solutions, and technology services across ecosystems including Atlassian, AWS, Slack, GitLab, monday.com, and Aha!

What you will do

• Own a portfolio of 3–5 strategically important enterprise or global accounts and execute multi-year growth plans.
• Build executive-level relationships and position hirify.global as a long-term transformation partner.
• Coordinate virtual teams across Sales, Presales, Delivery, Customer Success, and strategic partners.
• Generate pipeline through account-based selling, executive engagement, structured discovery, and partner collaboration.
• Develop business cases and value-realisation plans covering Developer Experience, toolchain modernisation, AI adoption, compliance and change assurance, and cloud migration.
• Lead account reviews, commercial governance, complex negotiations, forecast accuracy, and margin discipline.

Requirements

• Proven experience managing and growing complex enterprise or global accounts in a services setting.
• Experience with high six- to seven-figure average contract values and £1m+ gross-margin responsibility.
• Strong C-suite communication, executive relationship management, and multi-stakeholder transformation experience.
• Experience developing account strategies, growth plans, measurable business cases, and customer-outcome plans.
• Proven application of MEDDPICC or a directly comparable qualification methodology.
• Strong commercial negotiation skills and experience with partner-involved deals, co-sell structures, and margin management.

Nice to have

• Experience with the Atlassian ecosystem or comparable enterprise technology partner ecosystems such as GitLab, Harness, AWS, Datadog, or IBM.
• Established executive relationships with strategic partners that can support the account portfolio.

Culture & Benefits

• Work within a global family of technology companies focused on teamwork, technology, and process improvement.
• Support for a diverse and inclusive community.
• Interview guidance is provided to help candidates prepare for the hiring process.
• No payment, fees, or financial commitment are requested during recruitment.

Hiring process

• Submit an application and prepare for interviews using the available interview guidance.