Senior Consultant - Capital Markets

Location: Hybrid in Toronto, Canada, with 3–4 days per week from the office or client site

Company

hirify.global Partners is a consulting firm delivering financial services transformation and productivity initiatives for leading organizations.

What you will do

• Develop process documentation, workflows, SOPs, desktop procedures, and RACI matrices.
• Create end-to-end process maps using Visio, Lucidchart, or Miro.
• Gather, analyze, and document business and system requirements.
• Define KPIs and success metrics for operational performance and process improvement.
• Track milestones, dependencies, risks, deliverables, and governance artifacts across multiple workstreams.
• Identify process gaps and opportunities for standardization, automation, and continuous improvement.

Requirements

• 5+ years of experience in business analysis, process improvement, operations, or a related discipline within financial services.
• Experience analyzing and documenting complex business processes and translating them into structured deliverables.
• Proficiency with Visio, Lucidchart, or Miro, as well as Microsoft Excel, PowerPoint, and Word.
• Experience gathering, analyzing, and documenting business and system requirements.
• Strong communication, analytical, problem-solving, organizational, and project management skills.
• Ability to manage multiple priorities independently while collaborating with cross-functional stakeholders.

Nice to have

• Capital Markets operations experience, including client onboarding, lending, payments, or transaction services.
• Experience with Agile, Lean, Six Sigma, workflow automation, RPA, or process mining.
• CBAP, CCBA, or Six Sigma Green/Black Belt certification.
• Consulting experience in financial services or large-scale transformation environments.

Culture & Benefits

• Work on high-impact Capital Markets transformation and productivity initiatives.
• Exposure to senior stakeholders and complex business transformation programs.
• Collaborative, entrepreneurial environment focused on innovation and continuous improvement.
• Variety of client engagements and opportunities to expand Financial Services expertise.
• Professional development, coaching, and career progression opportunities.
• Open to full-time employment or contract engagement.