CX Integrations Manager

Location: Lisbon or Porto, Portugal; Barcelona, Spain; Prague, Czech Republic; or Bratislava, Slovakia

Company

hirify.global operates a multi-brand digital business and focuses on customer experience, collaboration, environmental responsibility, and sustainability.

What you will do

• Design and deliver segmented website experiences tailored to audience, intent, product, and lifecycle stage.
• Identify high-value segmentation opportunities and turn them into a prioritised, testable roadmap focused on cross-sell and MRR growth.
• Build and deploy campaign landing pages, web assets, and tracking across WordPress, HubSpot CMS, and custom CMS platforms.
• Own standards for tracking, QA, mobile responsiveness, load performance, and brand consistency.
• Partner with CRO, Paid Media, Campaigns, UX, Product, and Engineering to run experiments and translate requirements into technical briefs.
• Direct and prioritise two CX Integration Specialists while maintaining a quality-first, test-and-learn culture.

Requirements

• Experience designing customer experiences and connecting segmentation decisions to commercial outcomes such as cross-sell and MRR.
• Experience designing experiments, structuring tests, and interpreting results, including unsuccessful outcomes.
• Technical breadth across WordPress, HubSpot CMS, custom platforms, and unfamiliar codebases.
• Strong understanding of web build quality, including tracking, QA, responsive layouts, load performance, and form functionality.
• Ability to bridge marketing and technical teams and convert marketing requirements into implementable briefs.
• Experience prioritising work and directing specialist contributors.

Nice to have

• Experience using data, automation, and AI-enabled workflows to personalise customer journeys at scale.
• Experience creating reusable segmentation frameworks and components across multiple brands.

Culture & Benefits

• Respect, openness, trusted collaboration, and inclusion are core values.
• Work sits at the intersection of Marketing, UX, Product, Engineering, and Operations.
• Opportunities to contribute insights to future platform standardisation discussions.
• Focus on environmental responsibility and sustainability through ESG initiatives.