Global Product Manager - Operations & Innovation (Travel Retail)

Location: Basel Headquarters until Q1 2027, with expected relocation to the Zurich Airport office thereafter, Switzerland

Company

hirify.global is a global travel retail and food and beverage company operating across airports, motorways, and other travel destinations in more than 70 countries.

What you will do

• Lead the global scale-up of strategic products, operational capabilities, and innovation initiatives.
• Own product roadmaps, deployment plans, adoption strategies, and value realization.
• Translate business priorities, operational needs, and user insights into product requirements and priorities.
• Drive adoption and sustainable behavioral and process change across global, regional, and local teams.
• Establish governance frameworks and execution cadences that balance accountability, alignment, and agility.
• Monitor adoption, business impact, and performance across commercial, operational, and productivity measures.

Requirements

• Bachelor’s degree in Business, Engineering, Technology, Operations, or a related field; a Master’s degree is preferred.
• 8–12+ years of experience in Product Management, Innovation, Operational Excellence, Digital Transformation, or Management Consulting.
• Experience leading complex, multi-country transformation, product, technology, or operational initiatives from concept through large-scale deployment.
• Strong capability in change management, stakeholder alignment, program management, and data-driven prioritization.
• Experience in retail, food and beverage, hospitality, consumer-facing, or other multi-site operational environments is highly desirable.
• Fluent English and willingness to travel internationally are required.

Culture & Benefits

• Work within hirify.global NEXT, the innovation and transformation engine supporting the company’s strategic roadmap.
• Collaborate with Operations, Data & Analytics, IT, HR, business leaders, and external technology providers.
• Contribute to initiatives shaping the future operating model of a global travel experience company.
• International scope across markets, regions, and business units.