Account Manager (Heavy Equipment)

Location: Based in or near Florida, preferably Tampa; regular on-site visits and travel within the Southeast territory required.

Company

hirify.global provides a field-service network for contractors and fleet owners by connecting them with vetted independent heavy-equipment technicians, transparent pricing, technician choice, and multi-brand coverage.

What you will do

• Take ownership of accounts after their fifth completed order and manage the handoff from Business Development within one week.
• Build account plans that drive customers toward lock-in at the 15th order and guide the following 90 days.
• Grow gross profit year over year by managing fleet uploads, new branches, and new customer contacts.
• Run proactive account coverage with regular customer touchpoints and a strong focus on on-site visits.
• Serve as the single point of contact, maintain accurate HubSpot records, and flag strategic-scale opportunities to sales leadership.

Requirements

• 5+ years of account management or customer success experience managing a named book of accounts.
• Demonstrated success growing existing accounts rather than only maintaining them.
• Experience managing customer handoffs and making transitions effective for customers.
• Comfort using HubSpot or a comparable CRM to manage accounts and report accurately.
• Self-directed approach with willingness to travel within the territory and conduct regular on-site visits.

Nice to have

• Experience selling into construction, heavy equipment, industrial services, rental, or fleet businesses.
• Location near Tampa, Florida.

Culture & Benefits

• Field-first account management focused on proactive customer coverage.
• Direct collaboration with sales leadership and the CEO while the go-to-market structure is being built.
• Ownership of a vetted, active account book with clear growth and lock-in targets.