Service Operations Support Specialist

Location: Frederick, Maryland, USA; hybrid work with approximately 3 days per week in the Frederick office

Total compensation: $56,000–$75,000 per year, including base salary, variable pay where applicable, and benefits

Company

Rohde & Schwarz is a global technology company with approximately 14,000 employees and divisions spanning test and measurement, technology systems, and networks and cybersecurity.

What you will do

• Support customer service operations and business processes.
• Manage and coordinate customer orders.
• Help resolve operational issues through analytical and critical thinking.
• Contribute to a fast-paced, customer-focused operations team.

Requirements

• Entry-level profile suitable for a full-time professional position.
• Strong analytical and critical thinking skills.
• Ability to understand complex business processes.
• Strong problem-solving skills.
• Ability to work from the Frederick, Maryland office approximately 3 days per week.

Culture & Benefits

• Fast-paced and highly energized working environment.
• Opportunity to work with customer support, order management, and business operations.
• Compensation includes benefits and variable pay where applicable.
• Commitment to a diverse workforce and equal employment opportunity.