4 дня назад
Lead Account Management (Fintech)
Вакансия из Telegram канала - Мэтч & Сопровод
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Описание вакансии
TL;DR
Lead Account Management (Fintech): Leading client-facing account management for cross-border payments, international settlements, and financial infrastructure solutions with an accent on B2B client success, fintech operations, and complex stakeholder alignment. Focus on mentoring client-facing teams, managing high-touch relationships, and solving complex client situations across international payment flows.
Lead Account Management
Customer Support and Success Department
#EU, #remote, #fintech
➡️
Our client operates at the intersection of private banking, neo-banking, and financial infrastructure. They cater to both businesses and private clients by offering international settlements, optimizing financial processes, and structuring custom solutions in a global context. Their core focus is on building effective financial infrastructures to manage cross-border fund flows and support operations like cross-border payments, FX transactions, and payment solution architecture.
✔️ Requirements:
- 4+ years of experience in Account Management, Client Success, Relationship Management, or a similar client-facing role within fintech, payments, banking, or financial infrastructure.
- Proven experience in leading, mentoring, or developing a client-facing team.
- Solid understanding of cross-border payments, international settlements, and payment infrastructure.
- Experience managing B2B clients in a high-touch and service-driven environment.
- Good understanding of fintech operations and client support processes.
- Ability to handle complex client situations and effectively align multiple internal and external stakeholders.
- Languages: English B2, Russian C1.
- Experience in fintech.
Customer Support and Success Department
#EU, #remote, #fintech
➡️
Our client operates at the intersection of private banking, neo-banking, and financial infrastructure. They cater to both businesses and private clients by offering international settlements, optimizing financial processes, and structuring custom solutions in a global context. Their core focus is on building effective financial infrastructures to manage cross-border fund flows and support operations like cross-border payments, FX transactions, and payment solution architecture.
✔️ Requirements:
- 4+ years of experience in Account Management, Client Success, Relationship Management, or a similar client-facing role within fintech, payments, banking, or financial infrastructure.
- Proven experience in leading, mentoring, or developing a client-facing team.
- Solid understanding of cross-border payments, international settlements, and payment infrastructure.
- Experience managing B2B clients in a high-touch and service-driven environment.
- Good understanding of fintech operations and client support processes.
- Ability to handle complex client situations and effectively align multiple internal and external stakeholders.
- Languages: English B2, Russian C1.
- Experience in fintech.
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