Care Coordinator II (Behavioral Health)

Location: Remote field-based role; must reside in Arkansas or a border city. Travel throughout assigned Arkansas service areas is required, including home visits and meetings with members, providers, caregivers, and community partners. Travel requirement: 30%.

Salary: $17.84–$28.02 per hour

Company

hirify.global provides healthcare services and supports members, families, and communities through coordinated care programs.

What you will do

• Conduct member outreach by phone and through home visits to discuss care plans, resources, concerns, and next steps.
• Coordinate services with healthcare providers, community organizations, members, caregivers, and care managers.
• Support member and provider inquiries related to care and service plans.
• Assist with service assessments and screenings, identify needs, and make appropriate referrals.
• Document and maintain member records in accordance with state, regulatory, and contractual requirements.
• Provide education on available benefits and resources while supporting continuity of care.

Requirements

• High school diploma or GED required; a bachelor's degree in social science or a health-related field may qualify for the Arkansas Total Care plan.
• At least 1–2 years of related experience required.
• Experience with Behavioral Health and/or Developmental Disabilities populations, care coordination, case management, or community-based services.
• Must reside in Arkansas or a border city and be willing to travel throughout Arkansas.
• Valid driver's license and reliable transportation required.
• Child and adult maltreatment checks and drug screening are required before hire and on a recurring basis.

Nice to have

• Experience supporting Medicaid populations.
• Experience conducting field-based member outreach.

Culture & Benefits

• Health insurance, 401(k), stock purchase plans, and tuition reimbursement.
• Paid time off and holidays.
• Flexible work approaches across remote, hybrid, field, and office schedules, subject to role requirements.
• Work focused on improving healthcare access and outcomes for individuals, families, and communities.