Patient Services Coordinator Sr. (Medtech)

Location: Austin, Texas — onsite at the 4101 James Casey Street #101 clinic. Full-time schedule, Monday through Friday, 8:30 a.m. to 5:00 p.m.

Company

hirify.global and Texas Oncology provide community-based, evidence-based cancer care through clinics across Texas.

What you will do

• Welcome patients and visitors, check patients in, and notify clinical staff of arrivals.
• Provide, collect, review, file, and update patient forms, demographic details, and insurance information.
• Register patients, schedule and reschedule appointments, and provide appointment instructions.
• Answer and route calls, respond to routine questions, and relay accurate messages to clinical staff.
• Collect co-pays and balances, issue receipts, and complete patient check-out procedures.
• Maintain patient records, forms, supplies, and an orderly clinic lobby while following privacy and compliance requirements.

Requirements

• High school diploma or equivalent required.
• At least five years of front medical office receptionist experience with insurance forms and scheduling software required for the Senior level.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel required.
• Ability to complete required e-learning courses within 90 days of starting the position.
• Frequent interaction with patients and staff; ability to sit, stand, walk, reach, and occasionally lift or move up to 30 pounds.
• Work must be performed onsite at the Austin, Texas clinic.

Culture & Benefits

• Patient-centered environment focused on compassionate, professional service.
• Collaborative work with patients, families, administrative staff, and clinical teams.
• Work in a community oncology organization delivering evidence-based cancer care.