Senior Executive Assistant to the Chief Customer Officer (AI)

Location: Not specified; work arrangements vary by role, team, and location.

Salary: Estimated base salary of $90,000–$105,000 per year.

Company

hirify.global develops learning and personal development products that support education, meaningful relationships, and career growth.

What you will do

• Manage the Chief Customer Officer’s calendar, priorities, meetings, and deep-work time.
• Coordinate domestic and international travel, transportation, meals, conferences, customer visits, and board meetings.
• Run the Customer Experience organization’s operating cadence, including staff meetings, leadership reviews, quarterly business reviews, and all-hands.
• Prepare agendas, briefing documents, executive materials, board decks, customer memos, and leadership updates.
• Track decisions, action items, quarterly priorities, deadlines, and cross-functional initiatives through completion.
• Coordinate executive engagement, recognition moments, offsites, team events, customer dinners, campus visits, and conference hospitality.

Requirements

• Five or more years supporting C-suite or senior executive leaders, preferably in a fast-paced technology or SaaS environment.
• Strong calendar management, prioritization, written communication, organization, adaptability, discretion, and judgment.
• Ability to build relationships and collaborate across functions and organizational levels.
• Comfort working with data and detail, reviewing dashboards, identifying issues, and escalating important information.
• Proficiency with Google Workspace, Slack, and expense tools such as Brex, Coupa, or similar.
• Working fluency with AI tools or strong eagerness to develop this capability.

Nice to have

• Experience at a private equity- or venture-backed company, including board or investor reporting.
• Experience supporting a customer-facing or revenue organization.
• Project management experience.
• Familiarity with education, edtech, or another mission-driven industry.

Culture & Benefits

• Full-time employees participate in an ownership program.
• Flexible work culture with remote, hybrid, and in-office arrangements varying by role, team, and location.
• Generous time off, local holidays, and an annual late-December recharge period based on departmental needs.
• Wellness programs, mental health support, learning and development resources, and tuition reimbursement.
• Inclusive culture focused on support, meaningful connection, and employee recognition.

Hiring process

• All employees must pass a background check.
• Identity verification may include legal name, current physical location, contact number, and residential address in accordance with local privacy laws.