Client Success Manager, Healthcare Revenue Cycle

Location: United States; remote work available

Salary: USD 103,669–179,693 yearly, plus variable pay opportunity

Company

hirify.global is a global data and technology company serving markets including financial services, healthcare, automotive, agribusiness, and insurance, with 25,200 employees across 32 countries.

What you will do

• Develop strategies to improve client retention, engagement, and expansion.
• Analyze client data to identify trends, pain points, and optimization opportunities.
• Build relationships with client partners and identify upselling and cross-selling opportunities.
• Implement process improvements across the client success function.
• Track client success metrics and report progress to senior management.
• Collaborate with sales, marketing, product development, support, and implementation teams.

Requirements

• 10+ years of revenue cycle experience with an emphasis on Patient Access in healthcare.
• 7+ years of experience with HIS systems; a provider-based background is recommended.
• Experience in healthcare project management or consulting.
• Proficiency with generative AI tools and excellent skills with Salesforce or a similar CRM system.
• Ability to resolve issues from a holistic, big-picture perspective and collaborate across teams.
• Up to 25% travel is required.

Nice to have

• Bachelor's degree.
• HFMA or CRCR credentials.

Culture & Benefits

• Inclusive, purpose-driven culture recognized among the world's best workplaces.
• Flexible remote work environment.
• Medical, dental, vision, and matching 401(k) benefits.
• Flexible time off, including volunteer time off, vacation, sick leave, and 12 paid holidays.
• Compensation package with bonus plan.