Tenant Services Coordinator (Real Estate)

Location: Arlington, Virginia, United States; 100% in-office during standard business hours. Remote work and telecommuting are not available.

Company

hirify.global is a large private real estate firm providing integrated property services across commercial and other real estate asset types in the United States, the United Kingdom, and Europe.

What you will do

• Support tenant communications, phone coverage, records management, and insurance certificate maintenance.
• Manage work orders, follow up on outstanding requests, and assist with fire drill preparation and emergency procedures.
• Process and code invoices and support tenant billbacks, supplemental readings, and work order documentation.
• Coordinate tenant move-in and move-out documentation, moving policies, and certificates of insurance.
• Maintain tenant contacts and engineer on-call materials while supporting tenant events and conference center reservations.
• Contribute to process improvements and tenant outreach efficiencies.

Requirements

• High School Diploma, GED, or equivalent experience; up to 2 years of job-related experience required.
• Bachelor's Degree preferred.
• Working knowledge of Microsoft Office Suite and basic math skills, including percentages, discounts, and markups.
• Strong organization, inquisitiveness, and straightforward communication skills.
• Must be currently authorized to work in the United States without visa sponsorship now or in the future.
• Ability to participate in monthly building walks and tenant visits; infrequent travel is required.

Culture & Benefits

• Training programs, mentorship, and opportunities for continuous learning.
• Medical, dental, and vision insurance.
• Company-paid life insurance, long-term disability, and AD&D coverage.
• 401(k) retirement savings plan and paid time off or vacation benefits, depending on position classification.
• Paid sick leave, company-paid holidays, employee assistance, and wellness programs where available.

Hiring process

• Employment offers are contingent on successful completion of a background investigation.
• Employment authorization must be verified through the company's work authorization process and E-Verify.