Master Data Management & Operations Director

Location: Hybrid in Springfield, Massachusetts or Boston, Massachusetts

Salary: $124,800–$163,800

Company

hirify.global is a purpose-driven insurance and financial services organization focused on long-term impact, customer outcomes, and responsible stewardship.

What you will do

• Build, lead, and develop a high-performing MDM, data stewardship, and data operations team.
• Define and execute the Distribution MDM strategy, roadmap, operating model, and adoption plan.
• Establish ownership models, stewardship roles, data standards, decision rights, and operating procedures across Product, Party, Advisor, Account, Contract, and reference data domains.
• Oversee data issue intake, triage, root cause analysis, remediation planning, escalation, and recurring stewardship reviews.
• Partner with Technology, Architecture, Engineering, and implementation partners on data models, matching rules, survivorship logic, workflows, controls, and MDM platform enhancements.
• Drive data quality monitoring, scorecards, domain health reporting, stakeholder communications, training, and continuous improvement.

Requirements

• 8+ years of experience in Master Data Management, Data Stewardship, Data Quality, Data Governance, Information Management, or related disciplines.
• 3+ years of people leadership experience, including coaching, developing, and managing teams.
• 3+ years of experience building, scaling, or operating data stewardship, MDM, data quality, or data governance capabilities in a complex organization.
• Experience with data standards, ownership models, stewardship routines, data quality measures, issue management, and remediation planning.
• Experience partnering with technology teams on business requirements, workflows, controls, data models, and platform capabilities.
• Financial services, insurance, wealth management, asset management, or distribution experience is relevant.

Nice to have

• Experience standing up a new MDM, stewardship, data operations, or governance function.
• Experience implementing, supporting, or enhancing an MDM or data governance platform.
• Experience creating domain health reports, data quality scorecards, business glossaries, critical data element inventories, or stewardship playbooks.

Culture & Benefits

• Clear areas of ownership and accountability connected to company and customer outcomes.
• Collaborative environment where different perspectives are welcomed.
• Access to learning, development, and internal networks supporting continuous growth.
• Employee-led communities and forums focused on connection, learning, and inclusion.
• Culture grounded in integrity, responsibility, and stewardship.