Financial Aid Associate I

Location: Canyon, Texas, United States

Salary: $15.68 per hour

Company

West Texas A&M University is a public university within the Texas A&M University System.

What you will do

• Advise students, parents, and prospective students on scholarships, loans, grants, employment, and financial counseling.
• Provide front-desk, telephone, and email support and research answers to financial aid questions.
• Review student files, appeals, and adjustments, and package financial aid awards for fall, spring, and summer terms.
• Process financial aid documentation, track required forms, and support verification, loans, packaging, advising, or athletics functions.
• Assist with on- and off-campus presentations, seminars, workshops, outreach, and special events.
• Interpret and apply financial aid rules, regulations, procedures, and policies while completing required training.

Requirements

• High school diploma or equivalent combination of education and experience.
• Six years of related experience.
• Computer and word-processing proficiency.
• Strong verbal and written communication skills, multitasking ability, teamwork, and confidentiality.
• Must be legally authorized to work in the United States at the time of hire and throughout employment.
• H-1B and other work authorization visa sponsorship is not available.

Nice to have

• Bachelor’s degree.
• Eight years of financial aid or directly related experience.
• Proficiency with Windows, Microsoft Word, Excel, email, and document imaging.

Culture & Benefits

• Health and welfare insurance plans.
• Health and lifestyle programs and optional retirement savings opportunities.
• Paid leave programs and 13–15 paid holidays annually for eligible employees.
• Employment is subject to budget approval, credential verification, and a criminal history investigation.

Hiring process

• Submit a cover letter, resume, and three references.
• Upload each application document before submitting the application.