Enrollment Services Specialist I

Location: College Station, Texas, United States; onsite staff position

Salary: $45,000–$49,500 annually; proposed minimum salary of $3,750 monthly.

Company

Texas A&M University’s Office of the Registrar maintains and protects academic records for current and former students while providing academic records and enrollment services.

What you will do

• Support students, departments, and colleges with degree evaluations, curriculum guidance, academic record reviews, and graduation requirements.
• Interpret degree audits in Howdy/Compass and assist with course adjustments, curriculum requests, and academic exceptions in the University Adjustment System.
• Maintain workflow functionality and approval processes in the University Adjustment System and Image Now.
• Advise campus constituents on university, federal, state, student rules, and core curriculum requirements.
• Support graduation and commencement activities, including honors determinations, diploma information, commencement program accuracy, and candidate communications.
• Maintain procedures and prepare daily and weekly reports concerning graduation applications, diploma fees, curriculum data, and double-degree students.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Knowledge of degree requirements, student records maintenance, degree planning, degree audits, and academic policies.
• Ability to work with sensitive information, maintain confidentiality, and adhere to FERPA.
• Strong written communication, analytical, interpersonal, organizational, problem-solving, and multitasking skills.
• Proficiency in Microsoft Office Suite, particularly Word, Excel, PowerPoint, and Outlook.
• Ability to work cooperatively and provide clear, concise information to students and university stakeholders.

Nice to have

• One year of professional experience in higher education, admissions, advising, or student academic records.
• Experience with Banner 9 or another student information system, Image Now, and the Undergraduate Degree Planner application.
• Advanced knowledge of university regulations, federal regulations, state laws, student rules, and core curriculum requirements.

Culture & Benefits

• Medical, prescription, dental, vision, life, AD&D, flexible spending, and long-term disability insurance.
• Paid holidays, sick leave, and vacation leave.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Health and wellness programs, professional development resources, LinkedIn Learning, and conference support.
• Educational release time and tuition assistance for completing a degree while employed.
• Extended or weekend hours may be required during peak seasons.

Hiring process

• A cover letter and resume are strongly recommended.
• Employment is contingent on credential verification and completion of a criminal history investigation because the position is security-sensitive.