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12 дней назад

Automotive Service Manager (Automotive)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Automotive Service Manager (Automotive): Managing daily automotive repair shop operations, service sales, staff performance, customer estimates, work orders, and guest satisfaction with an accent on revenue targets, quality control, and team leadership. Focus on coordinating service writers and technicians, analyzing operational results, maintaining equipment readiness, and presenting repair solutions clearly and honestly.

Location: Conroe, Texas, USA; on-site at an automotive service facility in Montgomery County

Company

hirify.global operates a network of automotive repair facilities focused on transparent, precision vehicle service and customer care.

What you will do

  • Manage daily shop and office operations, including opening and closing the facility.
  • Sell automotive services, prepare estimates and work orders, and drive revenue and profit targets.
  • Supervise office personnel, service writers, and technicians; assign work and address performance issues.
  • Maintain guest communication throughout the repair process and explain recommended solutions clearly.
  • Monitor service quality, parts selection, target margins, equipment readiness, and technician resources.
  • Complete reconciliations, audits, report analysis, and performance reporting for franchise owners or operators.

Requirements

  • At least five years of experience in automotive customer service and service sales.
  • Supervisory or management experience in the automotive industry.
  • ASE Service Consultant certification or equivalent experience.
  • Proficiency with Windows-based software and automotive store applications.
  • Current driver's license and a driving record acceptable to the insurance carrier.
  • Ability to stand and walk for most of the workday, occasionally lift over 50 pounds, drive manual-transmission vehicles, and work at a brisk pace in a high-volume environment.

Nice to have

  • Experience with TekMetric.
  • Graduation from an industry-recognized service training program.

Culture & Benefits

  • Closed every weekend.
  • Paid vacation and holidays.
  • Healthcare benefits and matching retirement plans.
  • Team performance bonuses and an employee rewards store.
  • Continuous training, career advancement, employee appreciation events, and financial wellness support.

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