Title Specialist (Automotive)

Location: Westchester, Illinois, United States; onsite field office environment

Salary: $21.19 per hour

Company

hirify.global, through IAA, operates a global marketplace for commercial assets and vehicles, providing auction, vehicle remarketing, evaluation, and transaction services.

What you will do

• Review and process title documentation for insurance and remarketing customers.
• Process incoming salvage titles from multiple states and prepare them for sale.
• Complete applications to transfer vehicle title ownership and enter title data into the IAA operating system.
• Communicate with customers, vehicle owners, and internal and external partners by phone, email, mail, and direct contact.
• Resolve documentation discrepancies, customer questions, complaints, and title transfer problems.
• Maintain confidential customer information, records, filings, and related office documentation.

Requirements

• 1–2 years of state or national title processing experience.
• 2–3 years of knowledge of title and salvage title requirements.
• Knowledge of current title and salvage laws across multiple states.
• Experience maintaining customer databases and entering information accurately.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Must be legally entitled to work in the United States.

Culture & Benefits

• Full-time employment in a field office environment with established procedures and supervisor direction.
• Medical, dental, vision, and basic life insurance coverage.
• 401(k) plan with a 100% company match on the first 4% contributed.
• 15 days of paid time off per year.
• Work culture emphasizing responsibility, accountability, integrity, and execution.