Financial Services Representative (Financial Services)

Location: Ponca City, Oklahoma, United States; office-based role with regular in-person attendance and occasional local travel to banks and offsite locations.

Salary: $15–$19 per hour based on experience and location, plus performance-based bonus opportunities.

Company

hirify.global provides personal loans, tax services, and credit-building solutions through more than 1,000 branches across 16 states.

What you will do

• Take loan applications, explain terms, close loan sales, and identify opportunities for additional financial products and services.
• Conduct high-volume outbound calls for collections, application follow-up, tax services, and new business generation.
• Manage delinquent accounts by securing payments and arranging payment plans.
• Prepare individual tax returns, review documentation, and answer tax-related customer questions in compliance with applicable requirements.
• Assist customers in person with applications, payments, account questions, tax services, and issue resolution.
• Process payments and account updates, maintain compliant records, balance cash, and complete bank deposits.

Requirements

• High school diploma or equivalent.
• Valid driver’s license, reliable transportation, and current insurance.
• Ability to independently complete bank runs and transport deposits without relying on non-employees for transportation.
• Ability to obtain required insurance licensing.
• Experience in sales, customer service, collections, or account management with measurable results.
• Strong communication, problem-solving, organizational, computer, and accurate data-entry skills.

Nice to have

• Background in banking, retail, restaurants, hospitality, collections, call centers, insurance, healthcare front office, or similar customer-facing roles.

Culture & Benefits

• Promote-from-within culture with growth opportunities into leadership roles.
• Performance-based bonus opportunities tied to individual and branch results.
• Medical, dental, vision, life insurance, long-term disability, and free mental health support.
• 401(k) with company match, paid holidays, vacation time, and paid volunteer time.
• Predictable schedules focused on work-life balance, with occasional extended hours or weekend work based on business needs.