Client Manager Associate, Select Market (Group Insurance)

Location: Hybrid position based in Guardian's Plano, Texas office; minimal travel of less than 10%.

Salary: $37,980.00–$62,392.50 base pay annually, with potential eligibility for annual, sales, or other incentive compensation.

Company

hirify.global provides insurance products and services and supports professional development, well-being, and community-focused initiatives.

What you will do

• Support Sales Representatives with Select Market renewal processes and negotiate renewal rate relief with underwriting.
• Generate plan options, quotes, reports, and proposals for additional lines of coverage.
• Identify Add Issue opportunities and follow up with producers, assistants, and Sales Representatives to help close sales.
• Review and interpret experience reports and clearly communicate renewal rates, coverage options, and quotes.
• Deliver renewal materials to producers, assistants, and planholders by email or mail.
• Serve as a subject matter expert on Guardian systems, products, and workflow procedures.

Requirements

• 3–5 years of industry experience preferred, with demonstrated success servicing producers, assistants, or customers.
• Solid knowledge of group insurance products, contracts, services, and underwriting principles.
• Strong communication, customer service, consultative, negotiation, persuasion, and influencing skills.
• Strong mathematical, analytical, organizational, planning, and attention-to-detail skills.
• Computer proficiency with Microsoft Access, Excel, Word, PowerPoint, Salesforce, CPS, and Panorama.
• Must be legally authorized to work in the United States without current or future employer sponsorship.

Nice to have

• BA or BS degree.
• Experience meeting Add Issue and persistency goals.

Culture & Benefits

• Full-time employees receive access to contemporary, supportive, flexible, and inclusive benefits and resources.
• Professional development through skill-building and leadership development opportunities.
• Philanthropic opportunities and an emphasis on building communities.
• Flexible support for professional and personal well-being.