4 дня назад
Key Account Manager (Payments)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Key Account Manager (Payments): Managing and growing a portfolio of strategic China-based merchants across emerging markets with an accent on commercial strategy, payment processing, and senior stakeholder relationships. Focus on negotiating complex payment solutions, translating regulatory requirements for LATAM markets, and driving revenue growth through data-led cross-sell and upsell execution.
Location: Shanghai, China; flexible availability required for China, US, and LATAM time zone overlap.
Company
provides payment solutions that help strategic enterprises expand across emerging markets including Latin America, Africa, and Southeast Asia.
What you will do
- Own and grow a portfolio of strategic and enterprise merchants, identifying and closing cross-sell and upsell opportunities.
- Lead commercial negotiations and develop tailored growth strategies using data, market intelligence, and payment landscape analysis.
- Build long-term relationships with senior merchant stakeholders and act as a strategic advisor.
- Conduct performance reviews, identify gaps, and co-create growth roadmaps with clients.
- Partner with product, operations, legal, and compliance teams to resolve issues and improve the merchant experience.
- Manage the sales pipeline in Salesforce and translate complex payment and regulatory topics into actionable guidance for merchants entering LATAM markets.
Requirements
- Native Mandarin and fluent English.
- 7+ years of experience in account management or business development, including senior-level client relationships in e-commerce, OTA, gaming, or related verticals.
- 7+ years of payment industry knowledge, including payment processing flows, card scheme policies, chargebacks, fraud management, card payments, and local alternative payment methods.
- Proven success meeting or exceeding revenue targets in a growth-stage or fast-moving environment.
- Strong analytical skills and a bachelor's degree in Business, Economics, or a related field.
- Flexible availability for China, US, and LATAM time zone overlap.
Nice to have
- Overseas living or study experience and comfort operating across cultures.
- Experience with merchants in e-commerce, gaming, OTA, or fintech, including their unit economics, seasonal dynamics, and competitive pressures.
Culture & Benefits
- Spanish, English, and Portuguese language classes.
- WAVES goals and results program with variable compensation.
- Financial support for undergraduate, graduate, and MBA programs through Education.
- Professional development budget for workshops and courses through Skills.
- Birthday day off through Flexible.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →