General Manager (Residential Operations)

Location: Sacramento, California, USA; onsite at a corporate-owned location.

Base salary: $155,000–$165,000 annually, plus a bonus based on year-over-year growth.

Company

hirify.global designs and delivers premium custom storage and organizational solutions for residential spaces.

What you will do

• Oversee financial performance, including P&L, balance sheet health, budgeting, variance analysis, capital expenditure planning, and accounts receivable.
• Lead recruitment, onboarding, coaching, performance reviews, compensation planning, and development for local teams.
• Improve operational efficiency across sales, warehouse, installation, support, manufacturing, purchasing, and supply chain functions.
• Develop local marketing plans, showroom strategies, and lead-generation programs to increase customer engagement and revenue.
• Maintain customer experience standards, resolve concerns, and ensure accurate contract and service delivery.
• Conduct safety audits and ensure compliance with OSHA requirements, company policies, and employment laws.

Requirements

• Bachelor’s degree in business management or a related field preferred; MBA is a plus.
• 10+ years of professional experience, including 5+ years as a General Manager or Operations Manager.
• Experience in residential selling and independent business unit operations.
• Strong communication, leadership, problem-solving, customer service, and financial acumen.
• Experience with CAD, Epicor/Kinetic, Salesforce, Microsoft Office, and Power BI.
• Proven ability to develop people and teams while supporting safety and continuous improvement.

Culture & Benefits

• Leadership environment centered on coaching, mentoring, collaboration, empowerment, and recognition.
• Performance is measured through sales, revenue, EBITDA, customer experience, quality, safety, retention, and team results.
• Role includes a year-over-year growth bonus opportunity.