2 дня назад
Corporate IT Support Engineer
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Corporate IT Support Engineer (Networking and Physical Security): Building and operating the IT environment for a new London receiving center with an accent on network infrastructure, endpoint management, physical security systems, and vendor coordination. Focus on configuring LAN/WAN connectivity, deploying devices, maintaining camera and access-control systems, and resolving complex site issues independently while coordinating with a global IT team.
Location: London, United Kingdom; onsite in the office 5 days per week
Company
provides technology-enabled grading, authentication, vaulting, and sales services for collectibles through brands including PSA, PCGS, Beckett, SGC, and Card Ladder.
What you will do
- Own day-to-day IT operations for the London Receiving Center, including networks, endpoints, communications, and physical security systems.
- Provide on-site troubleshooting for hardware, software, connectivity, and employee support requests.
- Coordinate UK fiber and WAN providers, local vendors, facility cabling, switch racking, camera installations, access control, and IDF setup.
- Deploy and manage Windows and macOS workstations, laptops, tablets, printers, scanners, and mobile devices throughout their lifecycle.
- Operate Cisco Meraki MV cameras, access control systems, HID credentials, LAN/WAN connectivity, and Cato Networks Zero Trust configurations.
- Document site procedures, maintain asset inventory, support procurement, participate in global IT meetings, and provide after-hours or on-call support as needed.
Requirements
- Onsite presence in the London office five days per week is required.
- 3–5 years of hands-on IT support and infrastructure experience, preferably in an operational, logistics, warehouse, fulfillment, or similar environment.
- Strong networking fundamentals, including TCP/IP, VLANs, switching, and Wi-Fi; Cisco Meraki experience is preferred.
- Experience deploying and supporting Windows and macOS endpoints at scale, plus MDM or endpoint management tools such as ManageEngine Endpoint Central, Jamf, or Intune.
- Experience with IP camera systems, physical access control hardware, troubleshooting, and independent issue resolution.
- Strong communication skills for collaboration with a remote global IT team, including flexibility for some US time-zone meetings.
Nice to have
- Experience with Cisco Meraki switching, Wi-Fi, and MV cameras.
- Familiarity with Cato Networks, Zscaler, or other Zero Trust and SASE platforms.
- Administration experience with Google Workspace, Okta, and Slack.
- Knowledge of structured cabling, MDF/IDF architecture, ITIL, or service management frameworks.
- Experience supporting warehouse, fulfillment, or grading operations.
Culture & Benefits
- Work closely with a global Corporate IT team based in Santa Ana, California.
- Operate as the first dedicated IT presence at the new London Receiving Center.
- Support a business-critical site with uptime commitments to key partners including eBay.
- Participate in weekly IT Sprint Reviews and Corporate IT Leadership syncs.
- Camera-on video interviews are requested, with accommodations available when needed.
Hiring process
- Interview stages may take place by video or phone.
- Video interviews require candidates to keep their cameras on unless an accommodation is arranged.
- Remote interview stages may be followed by an on-site interview at the company’s discretion.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →