IT Support Engineer

Location: Brighton, United Kingdom; work arrangement: On-site

Company

hirify.global is a UK online car-selling platform connecting private sellers with more than 8,000 dealers through a technology-led marketplace.

What you will do

• Provide friendly, effective technical support to employees across the organization.
• Troubleshoot and resolve technical issues while ensuring colleagues have the right equipment and knowledge.
• Manage the employee IT lifecycle and maintain critical workplace systems.
• Research, propose, and implement improvements to IT systems and support processes.
• Balance daily support responsibilities with contributions to longer-term IT projects.
• Continue developing technical skills and knowledge through independent learning.

Requirements

• 1–2 years of hands-on experience in IT support or a helpdesk role.
• Business-environment experience supporting both macOS and Windows.
• Strong troubleshooting, problem-solving, ownership, communication, and interpersonal skills.
• Experience with or a strong desire to develop expertise in SSO, MDM tools such as Jamf and Intune, and Google Workspace.
• Knowledge of basic networking, AV systems, cloud telephony, and service desk ticketing software.
• Ability to work autonomously, collaborate effectively, and proactively improve IT operations.

Culture & Benefits

• Equity scheme connected to company success.
• 25 days of holiday, private medical insurance through BUPA, life assurance, and a pension scheme with a 5% company contribution.
• Sea-front office with bi-weekly massages and free snacks.
• Enhanced family leave, including up to 26 weeks of full-pay maternity or adoption leave.
• 24/7 Employee Assistance Programme, EV leasing, cycle-to-work, nursery salary-sacrifice schemes, and one paid volunteering day per year.