Account Manager, SMB - DFW (Restaurant Technology)

Location: DFW area, Texas; hybrid schedule with 3 days per week in the office

Salary: $64,000–$80,000 base salary per year in Texas, with $80,000–$100,000 OTE and uncapped commission

Company

Grubhub, part of hirify.global, is a U.S. food ordering and delivery marketplace connecting diners with restaurants through restaurant technology, online ordering, and delivery services.

What you will do

• Manage a portfolio of SMB restaurant accounts and support timely communication with merchant partners.
• Optimize Grubhub accounts and menu pages to attract diners, increase order volume, and improve conversion.
• Conduct regular restaurant check-ins, gather feedback, assess satisfaction, and identify improvement opportunities.
• Respond to account issues and merchant requests or route them to the appropriate internal departments.
• Maintain accurate records of client interactions, action items, and follow-up tasks.
• Participate in training and contribute to team sales and account-management initiatives.

Requirements

• Must be based in the DFW area and work in the office 3 days per week.
• Bachelor’s degree or equivalent experience, plus a high school diploma or GED.
• 2–4 years of sales or account-management experience; experience with restaurant owners is strongly relevant.
• Strong computer skills, including Microsoft Office and Google products, with the ability to learn new software quickly.
• Native-level English fluency is required.
• Strong communication, organization, outbound calling, problem-solving, and goal-achievement skills.

Nice to have

• Experience working with or selling to restaurant owners.
• Restaurant industry experience.
• Experience with Salesforce or a similar CRM.
• Fluency in Mandarin or Spanish.

Culture & Benefits

• Hybrid work environment with the option to work in the office up to 5 days per week.
• Competitive compensation with uncapped commission, equity, and a 401(k).
• Medical, dental, and vision plans, plus company-paid short- and long-term disability coverage.
• Paid time off, vacation and sick leave, and paid parental leave.
• Discounted meals and exclusive perks across the hirify.global family of brands.

Hiring process

• Interview scheduling and candidacy updates are provided by email or text.
• Accommodation support is available during the interview process upon request.