Enterprise Program Manager (AI)

Location: Hybrid in the United States; the posting lists Dallas-Fort Worth Metroplex and Denver, Colorado

Salary: $81,000–$99,500 per year

Company

hirify.global provides an AI-powered commercial strategy platform that turns hotel data into real-time intelligence for hospitality businesses.

What you will do

• Lead end-to-end implementation of hirify.global solutions, including Business Intelligence dashboards, for large global hotel clients.
• Coordinate portfolios of enterprise-account projects, managing timelines, resources, risks, and business objectives.
• Establish program governance and align expectations across hotel properties, client stakeholders, and C-level executives.
• Maintain project documentation covering schedules, activities, risks, and delivery milestones.
• Translate custom client requirements and delivery timelines between customers and Product and Engineering teams.
• Lead status calls, provide customer feedback internally, and support satisfaction, retention, and account growth.

Requirements

• Experience in program or project management with enterprise or global accounts.
• Strong knowledge of hospitality, hotel management structures, chain operations, and the OTA environment.
• Ability to manage multiple complex projects from planning and resource allocation through risk management and execution.
• Business acumen and interpersonal skills for engaging with C-level executives.
• Technical fluency with data solutions and the ability to communicate with technical and non-technical audiences.
• Ability to work autonomously, collaborate across time zones, and influence internal teams to meet client objectives.

Nice to have

• SaaS experience, especially product rollouts or integrations.
• Revenue Management experience in hospitality.

Culture & Benefits

• Flexible time off and autonomy over work-life balance.
• Hybrid work environment with a global, collaborative Customer Growth team.
• 401(k) matching up to 4%.
• Health, dental, vision, disability, life insurance, and employee assistance benefits.
• Paid parental leave, a flexible return-to-work plan, wellbeing support, and referral rewards.