Key Account Manager (m/f/d) eCommerce

Location: Grasbrunn office near Munich, Germany; hybrid work with 3 days in the office and up to 2 days remotely. Relocation support is not offered. Fixed-term contract until the end of June 2028.

Company

hirify.global develops and sells construction toys and manages retail partnerships across physical and digital channels.

What you will do

• Manage commercial relationships with one or two strategic omnichannel customers.
• Develop annual customer strategies and Joint Business Plans to deliver sustainable, profitable growth.
• Lead negotiations covering assortment, pricing, promotional investments, retail media, and trading terms.
• Analyze customer insights, market trends, and performance data to identify category and shopper growth opportunities.
• Coordinate cross-functional execution across Marketing, Demand Planning, Supply Chain, Finance, Retail Marketing, and Field Sales.
• Build senior stakeholder partnerships and improve consistent brand experiences across physical and digital channels.

Requirements

• Several years of experience in Key Account Management, Commercial Sales, or omnichannel business within FMCG, Consumer Goods, Retail, or eCommerce.
• Proven success managing strategic customer relationships and delivering commercial growth.
• Experience with Joint Business Planning, commercial negotiations, and customer strategy development.
• Strong analytical, stakeholder management, influencing, project management, and prioritization skills.
• Ability to lead cross-functional projects in a dynamic international matrix organization.
• Fluent German and English required.

Nice to have

• Experience with omnichannel retailers or pure-play eCommerce customers.
• Knowledge of retail media, digital shelf optimization, or omnichannel shopper marketing.
• Familiarity with Power BI, Circana, NielsenIQ, or similar commercial analytics tools.
• Interest in digital commerce, shopper behavior, and category growth.

Culture & Benefits

• Enhanced paid family care leave options.
• Life and disability insurance coverage.
• Wellbeing resources and opportunities to build community.
• Colleague discount from the first day.
• Bonus scheme when goals are reached and eligibility requirements are met.
• Diverse, dynamic, and inclusive culture focused on creativity, curiosity, and belonging.