Technical Business Analyst III (Digital Banking)

Location: Remote within approximately a 70-mile radius of offices in Allen, Texas; Lenexa, Kansas; Springfield or Monett, Missouri; Louisville, Kentucky; Birmingham, Alabama; or Charlotte, North Carolina. The role is listed as hybrid and may require an onsite interview or in-person onboarding. Travel may be required for internal meetings, conferences, user groups, and customer engagements.

Company

hirify.global provides secure digital banking and payments technology for community banks and credit unions.

What you will do

• Gather system requirements from customers and define product system and functional requirements.
• Prepare business requirements, functional specifications, user stories, use cases, and sprint documentation.
• Support business process redesign and help customers assess improvements to process flow and business functions.
• Create test plans and scripts and perform application, system, and regression testing for new products and enhancements.
• Review requirements, design, and scope documents and help diagnose defects with customer support.
• Collaborate with industry research groups, customers, business stakeholders, and technical teams, and assist less experienced peers.

Requirements

• At least four years of experience in loan operations, loan servicing, loan processing, lending product management, business analysis, or related banking functions.
• Strong knowledge of consumer, commercial, mortgage, or agricultural lending, including origination, servicing, collateral management, payment processing, and regulatory requirements.
• Experience with banking software, product management activities, or business requirements in a loan-focused environment.
• Excellent communication and presentation skills for working with customers, business stakeholders, and technical teams.
• Ability to travel up to 10% for internal meetings, conferences, user groups, and customer engagements.

Nice to have

• SilverLake knowledge and experience with core business services.
• Knowledge of Agile development methodologies, SOA architecture, or XML.
• Experience creating business requirements, technical and functional specifications, use cases, and test cases.
• Complex project analysis, project management, and financial-industry experience focused on lending.
• Strong Microsoft Office, writing, communication, and customer-interaction skills.

Culture & Benefits

• Comprehensive benefits supporting physical, mental, and financial health.
• Culture centered on doing the right thing, taking ownership, collaboration, inclusion, sustainability, and community impact.
• Opportunity to contribute to technology modernization, secure data access, fraud mitigation, and seamless integrations for financial institutions.