Patient Liaison (Healthcare)

Location: On-site at the Scottsdale, Arizona clinic; applicants must be legally authorized to work in the United States and available for shifts within 45 minutes when needed.

Salary: $20–$25 per hour, depending on experience and geographic location.

Company

hirify.global provides proactive whole-body MRI screening through integrated hardware, software, AI, and patient-centered clinic experiences.

What you will do

• Welcome patients and visitors and provide a professional front-desk experience.
• Complete patient check-in, identity verification, registration, intake forms, and checkout.
• Schedule, cancel, and reschedule appointments and explain post-scan expectations.
• Coordinate communication between patients, providers, technologists, and clinical staff.
• Address patient concerns and complaints with empathy while maintaining an organized and efficient front desk.

Requirements

• At least 1 year of customer service experience, preferably in healthcare or a related field.
• Legal authorization to work in the United States at the time of hire without current or future employer visa sponsorship.
• Availability for varied weekday, weeknight, and weekend hours at a clinic open up to seven days per week.
• Strong interpersonal, communication, organizational, problem-solving, and decision-making skills.
• Ability to manage priorities in a fast-paced environment while handling patient concerns sensitively.
• Ability to stand for extended periods and maintain a punctual, dependable, and professional approach.

Nice to have

• Experience in healthcare, hospitality, MedSpa, reception, or front-office operations.
• Previous experience as a Receptionist or Front Office Representative.

Culture & Benefits

• Opportunity to contribute to proactive healthcare and patient-centered care.
• Free whole-body scans for team members.
• Flexible vacation policy and weekly team connection activities.
• Commuter benefits for transit and parking costs.
• 401(k) plan with pre-tax contributions; no current company matching contributions.
• Health, dental, vision, and mental health coverage.

Hiring process

• Successful candidates undergo a background check in compliance with applicable federal, provincial, and state rules.