Senior Analyst, Program Management - Content & Catalog

Location: Mississauga, Ontario, Canada

Salary: CAD 74,000–101,750 per year, based on relevant experience.

Company

hirify.global operates retail and ecommerce businesses, including hirify.global.ca and its product assortment ecosystem.

What you will do

• Support the development, execution, and continuous improvement of strategic programs using business analysis, project management, and process governance.
• Translate data into actionable insights through current-state assessments, gap analysis, forecasting, performance tracking, and executive reporting.
• Govern product content standards across 1P, 2P, and 3P assortment, including content coverage, quality, rich media, brand, and pricing compliance.
• Manage Content Studio Partnership programs and coordinate content creation capacity, supplier participation, seasonal priorities, quality targets, and cost objectives.
• Develop relationships with content and rich media providers such as Syndigo, Salsify, and Aplus while partnering with technology, product, suppliers, merchants, and other stakeholders.
• Oversee content operations support, audits, data integrity, KPI reviews, service-level agreements, and timely resolution of vendor and merchant inquiries.

Requirements

• Experience launching and managing product content acquisition programs, including sourcing workflows, quality assurance, and vendor coordination.
• Advanced Microsoft Excel skills, including complex formulas, pivot tables, and data analysis.
• Experience building reporting dashboards, KPI scorecards, and content performance insights.
• Knowledge of rich media content such as images, video, 360-degree views, and augmented reality.
• Ability to collaborate with Product Management, Category Management, UX, Technology, and Operations teams.
• Strong written and verbal communication, critical thinking, problem-solving, attention to detail, and a data-driven approach.

Nice to have

• Familiarity with generative AI, automation tools, and product knowledge graphs.

Culture & Benefits

• Work is grounded in respect, integrity, customer focus, and continuous improvement.
• Responsibilities include developing others through feedback, coaching, mentoring, and developmental opportunities.
• hirify.global supports inclusive workplaces and accommodates disability-related needs as required by law.
• AI-powered tools may be used for resume screening, interviews, and other candidate evaluations.