Personal Banker

Location: Goldsboro, North Carolina, United States; in-office

Company

hirify.global is a retail banking organization focused on delivering customer financial services through its branch network.

What you will do

• Acquire and deepen branch customer relationships through proactive sales and service activities.
• Identify customer needs and recommend appropriate banking solutions to improve financial wellbeing and grow share of wallet.
• Conduct outbound calls, service-to-sales conversations, appointment setting, teller interactions, and lobby engagement.
• Educate customers on financial transaction options using digital tools and other resources.
• Resolve customer problems using product and procedural knowledge while building loyalty.
• Follow risk-management policies and support efficient, accurate daily branch operations.

Requirements

• Typically 3+ years of related experience or relevant product knowledge.
• An associate degree or equivalent experience; a comparable combination of education, certifications, and experience may be considered.
• Knowledge of banking products, retail lending, prospecting, selling, and customer needs.
• Strong customer service, communication, problem-solving, and prioritization skills.
• Ability to manage risk and follow applicable banking policies and procedures.
• Additional background checks may be required under Consumer Financial Protection Bureau regulations and applicable banking regulations.

Culture & Benefits

• In-office work with a supportive and inclusive workplace culture.
• Medical, prescription, dental, and vision coverage options, including a Health Savings Account feature.
• 401(k) matching, pension, stock purchase plans, and life and disability insurance.
• Educational assistance, wellness programs, dependent care support, and family-related reimbursements.
• Paid parental leave, up to 11 holidays, occasional absence days, and 15–25 vacation days depending on career level.

Hiring process

• Accommodation support is available during the application process for candidates who require it.