8 часов назад
Branch Manager (Banking)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Branch Manager (Banking): Leading branch performance, revenue growth, customer loyalty, risk management, and team development with an accent on consultative banking, business development, and technology-enabled customer experiences. Focus on coaching branch employees, managing regulatory and sales-practice risk, solving customer issues, and delivering seamless banking across omnichannel services.
Location: Jacksonville, Florida 32250; in-office at the Jacksonville Beach Branch, 2300 3rd Street South
Company
is a retail banking organization focused on customer experience, financial well-being, and inclusive workplace practices.
What you will do
- Lead all aspects of branch performance, revenue growth, customer loyalty, and financial well-being initiatives.
- Acquire consumer and business households, grow share of wallet, and drive business banking results through community involvement and partner collaboration.
- Coach the team on consultative selling, technology-enabled interactions, customer advice, and effective problem resolution.
- Recruit, onboard, retain, coach, and develop branch employees while managing performance expectations.
- Manage operational, human capital, reputational, compliance, and sales-practice risks.
- Ensure adherence to regulatory requirements, established policies, and procedures.
Requirements
- Typically 3+ years of related experience or product knowledge; a university degree is not required.
- Knowledge of branch banking services, banking, sales management, customer experience, and client counseling.
- Strong people management, communication, accountability, decision-making, and prioritization skills.
- Ability to manage risk and comply with regulatory guidelines, including applicable Consumer Financial Protection Bureau requirements.
- Ability to serve as a Notary Public in the applicable state.
- does not provide employment visa sponsorship or participate in STEM OPT for this position.
Culture & Benefits
- Inclusive workplace focused on respect, collaboration, employee development, and customer service.
- Medical, prescription, dental, vision, life, and disability coverage options.
- 401(k) matching, pension, stock purchase plans, and dependent care support.
- Educational assistance, wellness programs, and financial incentives.
- Paid parental leave, up to 11 paid holidays, occasional absence days, and 15–25 vacation days depending on career level and tenure.
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