Engineer I, Field Services

Location: Suwon-si, Gyeonggi-do, South Korea

Company

hirify.global develops material solutions and equipment supporting customer operations.

What you will do

• Ship, install, set up, troubleshoot, and maintain solid source delivery cabinets and liquid delivery systems for multiple customers.
• Replace hardware parts and perform software upgrades in response to customer requests and improvement plans.
• Replace ampoules, canisters, and cylinders according to standard operating procedures, including leak checks and pressure monitoring.
• Handle chemicals in accordance with Material Safety Data Sheet requirements.
• Conduct customer evaluations, communicate technical issues, and minimize complaints through prompt responses.
• Train customers and colleagues on relevant technical knowledge while coordinating with account teams, supply chain, business units, and R&D.

Requirements

• Bachelor’s degree in electrical, electronic, mechanical, material, or chemical engineering.
• Strong communication skills and the ability to work effectively in a dynamic environment.
• Excellent analytical and organizational skills, including the ability to manage multiple activities.
• Ability to assess and diagnose technical issues, perform repairs, and improve system functionality.
• Experience with vacuum valves, pressure gauges, mass flow controllers, regulators, fittings, switches, electrical controls, PLC modules, or relays is advantageous.
• Proficiency with Microsoft Office applications is advantageous; written and verbal English proficiency is also advantageous.

Culture & Benefits

• Training is provided to build technical competency.
• Opportunities are available for continuous learning, professional development, and progression within the company.
• Work involves direct customer interaction and cross-functional collaboration.