DUV Field Service Engineer

Location: Hwaseong, South Korea; customer-site work required

Company

hirify.global provides DUV lithography systems and customer support services, including installation, qualification, repair, and maintenance.

What you will do

• Provide first-line support for hirify.global DUV systems and monitor equipment at customer sites.
• Analyze equipment problems, collect diagnostic information, and determine appropriate troubleshooting approaches.
• Perform repairs using tools, manuals, replacement parts, and guidance from second- and third-line support.
• Execute scheduled maintenance, upgrades, and Field Change Orders.
• Coordinate maintenance procedures, machine time windows, required parts, tools, and customer personnel.
• Document problem handovers, train customers and colleagues, coach less experienced personnel, and identify continuous-improvement opportunities.

Requirements

• Bachelor’s degree or higher in engineering or an equivalent field, such as electronics, mechatronics, mechanical engineering, semiconductor engineering, or applied physics.
• 2–5 years of experience in customer support engineering; high-tech industry engineering experience is also considered.
• Strong troubleshooting and analytical skills.
• Good communication and interpersonal skills for teamwork and customer interaction.
• Verbal and written communication skills in both Korean and English are required.
• Access to controlled technology requires prior legal authorization under United States Export Administration Regulations.

Culture & Benefits

• Shift work is required.
• Work directly with customer technical personnel and hirify.global support engineers.
• Inclusive and diverse workplace with equal-opportunity employment practices.
• Submit Korean and English resumes together in one PDF or Word file.