Claim Operations Specialist

Location: Centennial, Colorado, United States

Salary: $45,400–$74,900 annual base salary

Company

hirify.global is a property and casualty insurance company serving customers and communities through claim, risk, and insurance operations.

What you will do

• Address customer questions about claim status and payments, triage callers, and route inquiries to the appropriate department.
• Partner with claim professionals to document claim files, request records, review medical bills and wage statements, and prepare documents for legal and medical reviews.
• Process claim payments, vendor invoices, attorney expenses, medical processing fees, returned checks, voided checks, and credits.
• Maintain accurate data and records, prepare operational and financial reports, and document completed and pending work in relevant systems.
• Perform reconciliations, identify discrepancies, assess financial controls, and prepare data entries according to established standards.
• Receive, scan, upload, distribute, and process mail, manage claim file storage transitions, and handle supplies or equipment.

Requirements

• High school diploma or GED.
• One year of service-related work experience or a bachelor's degree.
• Experience with Microsoft Office, email, web-enabled applications, and database software.
• Strong verbal and written communication, analytical thinking, judgment, decision-making, accountability, and relationship management skills.
• Ability to occasionally lift items weighing up to 20 pounds.

Culture & Benefits

• Full-time employment with health insurance available from the first day for eligible employees and family members.
• Dollar-for-dollar 401(k) matching on the first 5% of eligible pay, subject to an annual maximum, plus a company-funded pension plan.
• At least 20 paid time-off days annually and nine paid company holidays.
• Wellness resources, mental health counseling, health coaching, and caregiving support.
• Volunteer and charitable giving programs, including matching gifts and volunteer rewards.