Small Business Loan Collections Analyst (SMB/SBA)

Location: Columbus, OH, United States; on-site work required

Company

hirify.global provides banking services, including commercial lending and small-business loan administration.

What you will do

• Collect past-due accounts for SMB and SBA commercial loans and negotiate appropriate payment agreements.
• Analyze delinquent accounts, questionable payments, charges, departmental reports, and documentation for data integrity.
• Process loan modifications, extensions, and deferrals and work with SMB/SBA teams on delinquency plans.
• Verify collateral, obtain payment, judgment, property, and skip-tracing information, and monitor payment progress.
• Make credit judgment decisions, resolve lender and bank collection issues, and mitigate losses.
• Recommend improvements to collection procedures, fee-generating alternatives, and service delivery.

Requirements

• High school diploma or equivalent.
• College degree in business, finance, or accounting is listed as an educational qualification.
• 3–5 years of credit, administrative, or collections experience.
• Working knowledge of commercial loans and demonstrated financial-analysis, communication, and problem-solving skills.
• Ability to use Microsoft Office, departmental applications, and on-site equipment.
• Ability to work on-site in Columbus, Ohio.

Culture & Benefits

• Collaborative work with SMB/SBA teams and other department members.
• Compliance with company policies, procedures, and federal and state regulations.
• Commitment to workplace safety, loss prevention, and an inclusive equal-opportunity environment.
• Opportunity to complete special projects and improve operational processes.