Senior Commercial Lines Account Manager (Insurance)

Location: On-site at 1019 W Jackson St, Muncie, Indiana, United States

Company

hirify.global is a global fintech company providing insurance, reinsurance, payroll, benefits, cybersecurity, mortgage, and related solutions.

What you will do

• Serve as the primary day-to-day contact for complex commercial insurance clients.
• Lead service delivery, coordination, prioritization, quality control, and client communications.
• Manage new business and renewal timelines, deliverables, placement strategies, and stakeholder communication.
• Review and negotiate coverage, pricing, and terms with carriers and underwriters.
• Identify risks, coverage gaps, and opportunities to strengthen client insurance programs.
• Mentor Account Managers and Account Associates while driving retention, referrals, account rounding, and continuous improvement.

Requirements

• Active Property & Casualty and/or Health & Life insurance license for the state where the agency operates.
• Advanced knowledge of insurance products, carrier markets, and client service practices.
• Experience leading, mentoring, and influencing others without direct authority.
• Strong communication, organization, attention to detail, and prioritization skills.
• Strong proficiency with electronic systems, agency management platforms, and Microsoft Word, Excel, and PowerPoint.
• At least 7–10 years of experience in insurance or a closely related field, including complex account management.

Nice to have

• Bachelor’s degree in Business or a related field.
• Professional insurance designations or commitment to pursuing them.

Culture & Benefits

• On-site collaboration with team leadership and cross-functional partners.
• Medical, dental, vision, life, and disability insurance.
• Paid time off, holidays, sick time, maternity and paternity leave.
• 401(k) with immediate vesting, HSA and FSA options, and commuter benefits.
• Employee Assistance Program, wellness resources, Calm subscription, and family and pet insurance benefits.