Customer Experience Banker Non NMLS (Banking)

Location: Cortland, Ohio, United States. Office-based role. Applicants must be currently authorized to work full-time in the United States.

Company

hirify.global provides branch banking and financial services for consumer and business customers.

What you will do

• Serve walk-in customers and provide accurate, efficient transactions and exemplary customer service.
• Identify customer financial goals and recommend appropriate deposit and banking products.
• Retain and grow consumer and business relationships through follow-up, outbound calling, referrals, and a disciplined sales process.
• Educate customers and refer them to other areas of the bank to deepen relationships.
• Follow operational, security, risk, and regulatory policies and procedures.

Requirements

• High school diploma or GED plus at least one year of customer service experience or qualifying military service, or a bachelor's degree.
• Demonstrated ability in customer service, sales, communication, presentation, relationship management, or banking.
• Current authorization to work full-time in the United States is required.
• Immigration sponsorship is not available for this position.

Nice to have

• At least one year of customer service experience in banking, financial services, or goal-driven retail sales.
• Cash handling experience.
• Comfort with mobile services, online banking, and related technology.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Opportunity to share ideas and influence customers, the bank, and local communities.
• Office-based workplace with specific work arrangements provided by the hiring team.
• Equal opportunity and tobacco-free hiring practices.