Relationship Banker (Banking)

Location: Hyannis, Massachusetts, United States; branch hours may include weekends and evenings, with possible support for nearby branches.

Annual base pay: $38,250–$61,000 USD.

Company

hirify.global is a global financial services organization undergoing a customer-centric, technology-driven transformation.

What you will do

• Build and maintain long-term customer relationships by understanding financial needs and providing tailored banking, lending, and investment solutions.
• Promote and cross-sell banking products and services to achieve or exceed branch sales targets.
• Prospect for new clients through referrals, networking, outbound calls, portfolio management, and community engagement.
• Deliver personalized service, address concerns, and educate customers about digital banking and self-service options.
• Collaborate with branch team members and partners to achieve performance goals.
• Follow regulatory requirements and internal policies related to risk and fraud prevention.

Requirements

• High school diploma, GED, or equivalent required; a related bachelor's degree is preferred.
• At least 3 years of experience selling products or services in an incentive-based environment, or qualifying retail banking, financial services, consultative sales, or hirify.global experience.
• At least 12 months of customer service experience in a high-volume, fast-paced environment.
• Strong relationship-building, customer service, communication, consultative selling, and influence skills.
• Proficiency with digital tools, computers, and basic math; ability to manage multiple priorities and follow policies and procedures.
• Must be legally authorized to work full time in the United States without employer sponsorship.

Nice to have

• Bilingual Spanish and/or Portuguese language skills.
• Experience with Microsoft Office products.
• Additional relevant work history, training, military service, or education.

Culture & Benefits

• Customer-centric environment focused on innovation and technology-driven transformation.
• Competitive rewards package based on skills, experience, training, licensure, certifications, and location.
• Benefits designed to support employees, families, and overall well-being.
• Strong risk culture with proactive responsibility for risk management.
• Inclusive and accessible application process with reasonable accommodations available.